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Multicultural Challenges for Counsellors - By Octavio Molera, M.C., C.P.C.
Introduction
Intergroup bias, a tendency to favor within-group members and derogate out-group members, is a naturally occurring group dynamic identified in social psychology research, even when group membership is arbitrary (Devine, 1995). Group formation on the basis of race, creed, color, national origin, gender, or sexual preference is understandable, given the diversity of our population and the human tendency to gravitate to those most like us. Racism, prejudice, and discrimination are the products of intergroup biases (Devine, 1995). Counselors must recognize racism, prejudice, and discrimination and accept them as real in order to better understand the living reality of clients who, without the benefit of choice, find themselves members of minority groups on the basis of differences from the dominant culture in our society (Glauser, 1999). The pervasiveness of racism, prejudice, and discrimination in world society touches us all, one way or another, as victims, as oppressors, or as observers (Constantine, 1999; Glouser, 1999). Ultimately, each individual counselor must identify and accept her/his personal capacity to help or hinder clients whose life experiences, beliefs, physical make-up, and/or culture are different from their own.

Research
The mission of a counselor is not a simple one. The racial and ethnic make-up of our multicultural society is in itself dynamic, impacted by continuing immigration, and cross-cultural relationships, that have become more commonplace (Glauser, 1999). For many, it is difficult to find a place in current social constructions of race and racial identity development theory and must be encouraged to claim the right to define their own existence (Glauser, 1999). Recognizing how those different from us fit our personal value systems and ideal concept of societal structure, becomes the counselor's primary task in order to make the decision to work with a diverse population. Both the American Psychological Association and the American Counseling Association ethical guidelines address this issue as a competence issue, necessitating the referral of a client, when counselor bias may interfere with the helping process. Eliminating personal biases, by necessity, is the province of the individual who holds them. "Counselor know thyself", may be the best advice for any counselor, especially with respect to working with minority clients. A counselor who is aware of her/his own limitations, when working with members of minority groups will conform with ethical guidelines and assure that their clinical efforts have the potential to help rather than do harm.

Counselors' best intentions to eliminate personal biases can be thwarted even after awareness of personal intergroup bias surfaces and a conscious decision to change is made. Research has shown that prejudicial responses, in the form of stereotype activation, can persist long after an individual makes the conscious break with habitual prejudiced thinking (Devine, 1989). Individuals low in prejudice tend to carefully scrutinize messages from stigmatized groups (minority groups) to guard against unfair reactions. The care they take, while laudable, may interfere with the communication process in interactions with minority group members and hinder full engagement by a counselor in the therapeutic setting (Petty, Fleming, and White, 1999).

Social dominance orientation and right-wing authoritarianism are identified as two major individual difference variables underlying prejudice. Correlation analysis showed that social dominance orientation was related to most forms of prejudice toward two groups included in the study (African-Americans and homosexuals). Right-wing authoritarianism was related to negative affective responses to and stereotyping of homosexuals (Whitley, 1999). It may be that many could have correctly guessed the results of these two studies. But, as the study in the previous paragraph shows, sometimes the dynamics underlying prejudice can be subtle and surprising.


Conclusion
The multicultural environment in which most, if not all, counselors function is, to say the least, complicated. It appears imperative that counselors get to "know themselves", but in addition, they must work to free themselves of habitual thoughts and feelings associated with stereotyping and other subconscious prejudices that may remain long after self-awareness is reached, subtly influencing interactions with clients. A non-racist identity requires a lifelong effort. It is very important to not become discouraged as we change to reflect non-racist cognitions, feelings, and behavior (Constantine, 1999). In the process of contributing to bias free interactions with clients, the counselor must be courageous and trust their conscious intent. The fear of making mistakes must be controlled in order to truly interact equally with clients that are different from us on the basis of race, creed, color, national origin, gender, sexual preference, or any other factor that may stand out as group difference.

References

Constantine, M. G., (1999). Racism's impact on counselors' professional and personal lives: a response to the personal narratives on racism. Journal of Counseling & Development, 77, 68-72.

Devine, P. G., (1995). Prejudice and out group perception. In A. Tesser (ED.), Advanced Social Psychology. United States of America: McGraw Hill.

Devine, P. G., (1989). Stereotypes and prejudice: their automatic and controlled components. Journal of Personality and Social Psychology, 56(1), 5-18.

Glauser, A. S., (1999). Legacies of racism. Journal of Counseling & Development 77, 62-66.

Petty, R. E., Fleming, M. A., & White, P. H., (1999). Stigmatized sources and persuasion: prejudice as a determinant of argument scrutiny. Journal of Personality and Social Psychology, 76(1), 19-34.

Whitley, B. E., Jr., (1999). Right-wing authoritarianism, social dominance orientation, and prejudice. Journal of Personality and Social Psychology, 77(1), 126-134.